Shop Policies

Commissions

I love creating one-of-a-kind items for people. Just because it isn't specifically listed on the website doesn't mean it isn't available – all you have to do is ask! 

Examples of commissions I've done:

  • custom earrings for a bridal party
  • changing earrings to a keychain
  • changing earrings to a necklace
  • swapping a mismatched pair of earrings to a matching pair
  • creating a resin keepsake necklace
  • redesigning an existing style to be studs instead of dangles
  • changing metal jewelry for those with metal sensitivities

If you have an idea of something you'd like to see, please let me know! 

Production Time & Shipping:

Processing time is currently 3-4 business days (excluding weekends) for items made-to-order. I typically ship same-day or next-day for items I have on-hand.

Commissions and custom orders have a 14 business day processing time.

Refund Policy

Because of the nature of handmade jewelry, no two pieces are exactly alike. If the item purchased breaks within 14 days of arriving, I will repair or replace it at no cost to you. I do not offer exchanges.

I will happily offer a refund or replacement if an item has been lost or damaged in the mail. Contact support@flowersisters.studio with your order number, a description of the issue, and pictures of the damaged item.