Shop Policies
Commissions
I love creating one-of-a-kind items for people. Just because it isn't specifically listed on the website doesn't mean it isn't available – all you have to do is ask!
Examples of commissions I've done:
- custom earrings for a bridal party
- changing earrings to a keychain
- changing earrings to a necklace
- swapping a mismatched pair of earrings to a matching pair
- creating a resin keepsake necklace
- redesigning an existing style to be studs instead of dangles
- changing metal jewelry for those with metal sensitivities
If you have an idea of something you'd like to see, please let me know!
Production Time & Shipping:
Processing time is currently 3-4 business days (excluding weekends) for items made-to-order. I typically ship same-day or next-day for items I have on-hand.
Commissions and custom orders have a 14 business day processing time.
Refund Policy
Because of the nature of handmade jewelry, no two pieces are exactly alike. If the item purchased breaks within 14 days of arriving, I will repair or replace it at no cost to you. I do not offer exchanges.
I will happily offer a refund or replacement if an item has been lost or damaged in the mail. Contact support@flowersisters.studio with your order number, a description of the issue, and pictures of the damaged item.